Privacy Policy

This Privacy Policy describes how Aspen Brass LLC (“Aspen Brass,” “we,” “us”) handles information collected through this corporate website at aspenbrass.com. This site is informational. We do not sell products or process customer transactions on aspenbrass.com.

Scope

This policy applies only to aspenbrass.com. Our consumer brands operate under their own domains and maintain their own privacy practices. If you purchased a product from one of our brands, please refer to that brand’s privacy policy.

Information We Collect

When you visit aspenbrass.com, our hosting provider records standard server-log information including IP address, browser type, request timestamp, and pages requested. This data is used to operate the site, monitor for abuse, and analyze traffic. We do not place advertising cookies or third-party tracking on this site.

If you contact us by email or phone, we retain the information you provide in order to respond and maintain a business record of the correspondence.

How We Use Information

We use the limited information described above to operate this website, respond to inquiries, comply with legal obligations, and protect the rights and security of Aspen Brass and others.

Sharing

We do not sell information collected through this site. We share information only with service providers acting on our behalf (such as our hosting provider), or when required by law.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. To make a request, email [email protected].

SMS/Text Messaging

Aspen Global Products, a brand of Aspen Brass LLC, offers SMS/text messaging for order confirmations, shipping notifications, and customer-service communications. Customers opt in by providing a mobile number and affirmative consent at checkout, or by initiating a text conversation with our customer-service number. Consent to receive text messages is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and message delivery, is permitted. All other use categories described in this policy exclude text-messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

Message frequency varies based on your orders and inquiries. Message and data rates may apply. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance or contact us at [email protected] or (218) 414-8821.

Changes

We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact

Aspen Brass LLC · Sheridan, Wyoming · [email protected]